DELIVERY & RETURNS

Delivery

Processing time

The time we need to prepare an order for dispatch varies. For details, see individual items.

Estimated delivery times (post production)

  • United Kingdom : 5 to 15 days
  • US : 1 to 6 days
  • Everywhere else: 5 to 15 days

We will do our best to meet these delivery estimates, but can't guarantee them.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

For US to UK shipments, customs charges may apply on orders over £135 (inc delivery fee). Please contact us if you are planning to place a large order so we can advise the best course of action to avoid charges.

Returns & Exchanges

We gladly accept returns

Just contact us within: 14 days of delivery

Post items back to us within: 30 days of delivery.

Return Address:

#247RUNNING
25 Bridge Green
Prestbury
Cheshire
SK10 4HR
United Kingdom

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

  • Custom or personalised orders

Conditions of return

Unless damaged, buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.