The time we need to prepare an order for dispatch varies. For details, see individual items.
Estimated delivery times (post production)
- United Kingdom : 5 to 15 days
- US : 1 to 6 days
- Everywhere else: 5 to 15 days
We will do our best to meet these delivery estimates, but can't guarantee them.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
For US to UK shipments, customs charges may apply on orders over £135 (inc delivery fee). Please contact us if you are planning to place a large order so we can advise the best course of action to avoid charges.
Returns & Exchanges
We gladly accept returns
Just contact us within: 14 days of delivery
Post items back to us within: 30 days of delivery.
25 Bridge Green
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalised orders
Conditions of return
Unless damaged, buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.